I just received some very positive feedback from the Williams regarding this booking.
They said all arrangements were impeccable. They would recommend all hotels. Their favourites were the 2 homestays in Santa Clara and Playa Larga, fantastic hosts, great meals and said that the people went out of their way to make their stay special. All of the transfers were on time, and the representative who met them at the airport (and then saw them off for a very early morning departure flight) was extremely helpful. They are very happy with their Cuba experience.
Thank you for your help and advice in arranging this trip. I will do my best to send more business your way.
kind regards and many thanks,
Kim (Travel Agent)