I returned from South America on 6 June, and wanted to give you feedback on two great guides that we had in Brazil.
Renata was our guide in Rio, and a very personable and helpful guide she was. A good guide can really make a holiday and this was the case in Rio with her assistance.
I would also like to let you know that Rodrigo (Iguassu Falls) was very knowledgeable and professional. In addition he is also very caring, as I was unwell on the bus and both he and the driver not only looked after my health issues, but helped to offset my embarrassment. Many people overlook to highlight very good service, and I wanted you to know just how much I appreciated both of these guides, who I am sure you are probably already aware are highly prized employees. I hope you will pass on my feedback to them both.