From my point of view I think the arrangements for the trip worked really well. The time spent in the Copper Canyon in particular was terrific and the accommodation very nice. All our transfers went smoothly. In hindsight, I may have had a second night in Puebla as I really loved it there, but did not know this before going. Our tours were very good and I think we had a nice balance of organised stuff and free time given we were only in Mexico for 2 weeks.
I have passed on a copy of your email to Tom, so hopefully you will get some feedback from him also.
Hopefully we will have the chance to travel to Central or South America again sometime and I will be very happy to make arrangements through yourself at Contours Travel again.
Thanks once again for all your help in arranging our great trip to Mexico.
kind regards